Refund & Cancellation Policy

This policy outlines the refund and cancellation terms for all purchases made on the Braagi platform (braagi.com). Please read this carefully before making any purchase.

Since Braagi provides instant access to AI-powered interview sessions and digital services upon payment, we are unable to offer refunds once a purchase is completed. Interview credits are delivered immediately after successful payment and are available for use right away.

Braagi uses a credit-pack model — there are no recurring subscriptions. Here is how it works:

Braagi offers a free trial interview to all new users so you can experience the platform before purchasing a credit pack. We encourage you to try it before making any purchase.

While our policy is strictly no-refund, we understand that exceptional situations may arise. In the following cases, you may reach out to us and we will review your request on a case-by-case basis:

• You were charged multiple times for the same transaction due to a technical error
• A payment was processed but credits were not delivered to your account
• A critical platform outage prevented you from using your credits for an extended period

Any decision to issue a refund in exceptional cases is at the sole discretion of Braagi.

All transactions are processed by Razorpay (India) and PayPal (international). Refund processing times, if approved, depend on the payment processor and your bank, and may take 5–10 business days.

If you believe a charge was made in error or have concerns about a transaction, please contact us:

We aim to respond to all disputes within 3 business days.

We may update this policy from time to time. Changes will be posted on this page with an updated date. Continued use of the Service after changes constitutes acceptance.